Testimonials

 

‘Very speedy, efficient and friendly service from start to finish when reviewing and upgrading our home security. Cambs Lock and Safe was excellent in every respect and is unreservedly recommended’

Kind Regards

Sheila


‘I initially spoke with your engineer Colin re 2 locks for a front door and a back gate for security reasons. He understood immediately the request and came the same morning with locks. He installed it with a colleague of his (I am afraid I did not get his name). The work was done promptly, pleasantly and to high standard. We needed advice for the back gate which he provided promptly and we decided not to fit it on this occasion. The paperwork was also done promptly too and accurately and according to the initial quote. In short we were very pleased with the services provided and we would be happy to give a five star out of five’.

Kind Regards

Isabelle Tombs

Mawson Road


‘I would like to thank all at Cambs lock & Safe for their swift response to the problem we had where a member of our staff was trapped in a high security containment lab.

It was very much appreciated.

Regards

Terry Ling

Cambridge Region Estates & Facilities Manager


“We were very pleased with the work carried out by Cambs Lock & Safe Ltd engineer recently, to put a window catch into working order. He also advised me on the maintenance of UPVC windows. My husband was impressed by the engineers friendly manner.”

Mrs S Hennessey

Great Shelford


“I want to thank you for a very reliable and efficient service from the contact form through to the lock installation and I was really pleased with the excellent work that your engineer carried out yesterday.”

Kind regards,

Rosemary Seeney

Cambridge


“I am very pleased with the new lock and handle fitted to our front door recently by your company. Our family have used your services three times during the past few years and would recommend the quality of workmanship.”

Mrs Joan Fanning,

Waterbeach


“This is just to say that I was so pleased with the speed and service from your Company last week. Chris turned up on time and completed the job really quickly. I’d had to specify a time as I was working and you accommodated me at very short notice. I am most impressed.

Thank you once again for saving me and also for sending me the information about the key safe.”

Mrs E Reid


Dear Managing Director,

“I initially spoke with your engineer Colin re 2 locks for a front door and a back gate for security reasons. He understood immediately the request and came the same morning with locks.

He installed it with a colleague of his (I am afraid I did not get his name). The work was done promptly, pleasantly and to high standard. We needed advice for the back gate which he provided promptly and we decided not to fit it on this occasion. The paperwork was also done promptly too and accurately and according to the initial quote.

pleased with the services provided and we would be happy to give a five star out of five.”

Kind regards,

Isabelle Tombs,

Mawson Rd, Cambridge


Dear Mr. Pilmer,

“We just wanted to write and say thank you for the excellent service we just received from your company.

We have rental properties and we had an urgent problem with one of our tenants main entrance door not locking. We telephoned you and you had an engineer on site within the hour. The lock was not repairable but you had a replacement in stock which was fitted and the job completed the same morning.

It makes a pleasant change to receive this kind of service these days.

Thank you very much and if we ever have any other problems we will have no hesitation in using your company again.”

Kind regards,

Nichola Garner,

Landbeach, Cambridge


“I’d thoroughly recommend Richard Pilmer and his colleagues at Cambs Lock and Safe. They were really speedy and proactive, we were very pleased with the repair they carried out on the complicated locking mechanism of our UPVC door. Good value for money too.”

Tom Kendon


Dear Mr. Pilmer,
“Thank you for the prompt service received. The lock on my bathroom window handle had broken and I was unable to open or close the window, but the locksmith was able to fit a new handle. As the uPVC window is 20 years old I was very surprised that it was as straightforward as it was; I had feared I might need a new window! I was very happy with the work done by your locksmith, the same one who came to attend to the lock on my patio door two weeks before.”

Regards
Geoff Nicholls


“I wish to thank you for the work done on my property last week. The quick response to my request and the excellent job completed by friendly staff was much appreciated and I would recommend your company to anyone needing your services.”

J.Miller, Waterbeach


Dear Mr. Pilmer
“Thank you for your letter of 15th September and for the prompt service received. I was very happy with the work done by your locksmith. He was able to open my patio door without damaging it and fitted a new lock. The locksmith arrived slightly later than planned, but had phoned to let me know that he had been delayed and it was not a problem. He had been to me before a couple of years ago (to fit a new kitchen door lock) and he was very pleasant.”

Regards
Geoff Nicholls


“I moved house last month and needed to change the locks. I contacted cambs Lock and Safe due to their excellent reviews online. They were also cheaper than some other suppliers and they were available the next day. They came over to explain the options and for a no obligation quote and they were able to return the next day to do the work. They were excellent and I am very happy with the results. This part of the process was very straightforward thanks to their friendly manner and professionalism.

Many thanks!”

Sarah Reynolds


“Excellent service received. Chris changed my lock in record time. Very happy.”

Elizabeth


“Dear Richard,

Thank you for your letter. I was very pleased with the recent work carried out by your locksmith. It is a stressful time when keys are lost and your efficient response time was very helpful towards me.

I will visit your shop soon for some security items required.”

Best Regards,
Rob.
Robin Clarke
Workshop Technician, Dept. of Earth Sciences, University of Cambridge


“I’m very happy with the lock solution for the back gate. It’s given me the use of the garden gate again! I will certainly be using your company again when I need more locks fitted.”

Best regards,
Roxana, Huntingdon Rd, Cambridge


“Your guys did a great job. Quick, efficient and reasonably priced. I will use you again.”

Dr Colin Ross


“I would like to take the opportunity to say thank you for the support and excellent service that was provided by Cambridge Lock and Safe.”

Tricia Bretagne


‘Cambs lock and safe have been invaluable to us on two occasions.Toilet lock and front door,I would call those emergencies !! Both times they were fast, polite and did a great job.I would thoroughly recommend this company.

Fiona Cobb, House of Beauty, Cambridge


“Your chaps’ work was excellent. They were polite and knowledgeable.
I will be using you again in the future. Many thanks.”

Lee Burns, 9 Beaufort Pl, CB58AG


“I went into your shop at 0900 this Monday just gone and explained that the front door lock was very sticky. By 1030 one your men was round to have a look . He was very quick and found that it wasn’t a standard lock so one would have to be ordered in.

It arrived on Tuesday and by the afternoon we has a new lock and seven keys! I was very impressed with your locksmith – knew exactly what he was doing, very quick and extremely polite and helpful.

I’d certainly use you again – many thanks”

Felicity Lloyd
 


“Excellent, swift and efficient service. Their quote to change 3 locks was over £100 pounds less than that of another firms, admittedly one outside Cambridge. In the end the charge was less than the quote.

Perhaps it took less time than they thought but there’s honesty for you!. I couldn’t have been more delighted!”

Bill Everett, Cambridge
 


“I would like to express my thanks and appreciation for the excellent work you have carried out on internal locks in my new house. Your engineer, Chris, worked hard and efficiently and installed the locks perfectly and in good time, as well as clearing up and leaving everything clean and tidy afterwards. His work was exemplary.

Apart from being so pleased with the actual installation, I was delighted and impressed with your initial prompt response and visit, as well as with the way you chose these particular locks to match my existing door furniture so that they would be as unobtrusive as possible. Such attention to detail makes all the difference and is a rare commodity these days!!

If I have any further needs regarding locks and safes, Cambs Lock and Safe Ltd is the only company I would consider contacting based on my recent experience. I am so glad I discovered your company and its excellent, professional services. Thank You”

Christine M. Nickson


“Just a quick note to thank you for the excellent job provided, after months of a saga with our door panel, at last was sorted.

Thank you for the professionalism that the problem was handled from the quoting to ordering the part up till the installation.

A special thank you to Colin who carry out the Job “Excellent”.

We will definitely use you again if required and recommend your services.”

Marco Castro


“Just to say thanks for coming to sort out the problem with the lock today.

I wasn’t here but apparently your guy was very punctual, very professional and not only has the key been removed but the door now is closing much better.

I will definitely recommend you to others.”

Steve Bentley


“Thank you for your prompt efficient service.”

Julian Lucas BSc (Hons) MRICS


“We have used Cambs Lock & Safe on several occasions as they are always prompt, courteous and efficient. When we needed a new code lock fitted we had no hesitation in calling them once more and was completely satisfied with the service.”

Anne Bannell, Cambridgeshire
 


“Cambs Lock and Safe did excellent work for me in May 2014. It was the first time I had used the firm and everything from the original site visit through the quotation process to scheduling and completing the job was exemplary. I would not hesitate to recommend the firm and would use them again without hesitation. As an aside, the chap you sent to do the work was very good and a credit to your company.”

Mr McCaig, Cambridgeshire
 


“Thank you for the excellent service, and at a reasonable price”

Dr Ronald Gray, Cambridge
 


“Just a few words to express our sincere thanks for fixing our wall safes. We very much appreciate the time and effort you so generously gave to the job. Many thanks also for your excellent and efficient work with our church hall door, we are extremely pleased with the outcome. It has been agreed by the PCC that we would like Cambs Lock and Safe Ltd to be the approved locksmith for St Mary’s.”

Heather Sturman – Secretary of St Mary’s Church, Over, Cambridgeshire
 


“Just a quick note to thank you for the really efficient service today. Your guy was excellent – knowledgeable, courteous and careful. He’s done a great job. Happy to recommend you. He really was a credit to the company – took the trouble to go back to the shop to replace the brass fittings because they would not have looked good, for example.”

Nick Jennett
 


“Throughout the time that we have used Cambs Lock & Safe Ltd., we have consistently experienced a reliable and professional service. They are a company that I would recommend without hesitation”

Stephen Layton – Diocesan Surveyor – Diocese of Ely
 


“Firstly I would like to say thank you for sorting out our front door so quickly and efficiently. The locksmith who came to repair it was very professional and courteous and did an excellent job and I would like you to pass this on to him.”

Geoff Heron
 


“For two decades I have used Cambridge Lock & Safe and always found them reliable. Recently I needed work doing. They were available promptly. Their work was efficient and they took the trouble to research an outdated lock to fit with an appropriate new one, not easily available on the market. Thus they saved me a considerable cost. I would recommend ‘Cambridge Lock and Safe’ to anyone.”

R. Monro


“Thanks for changing the lock so quickly and making such a wonderful job of getting the doors working properly, I will be recommending Cambs Lock & Safe Ltd to my friends and colleagues.”

Fiona Simons


“I just wanted to send an email to say that I am continually impressed by the excellent service that Camb’s Lock provides. For the many times I have requested support from Camb’s Lock it is has always been fast and efficient. It makes a pleasant change to deal with a company that takes pride in providing a first class service. I have no problems at all recommending your company. Keep up the good work and many thanks for all your help so far.”

Karl Smith, Chesterford Research Park


“We have always found Cambs Lock and Safe to be reliable and reasonably priced. Their knowledge and expertise is second to none, and they have assisted us on many occasions. We have always found the staff to be helpful, polite and professional. We continue to enjoy an efficient and professional working relationship with them.”

Lorna Martindale, King Street Housing Society


“Cambs Lock & Safe are a warm & friendly team who are always quick to respond to any job that we request. I would defiantly recommend them.”

Lisa-Marie Bates, NHS Blood and Transplant


“Just to say- we were very pleased with the locks and very skilled workmanship. Both our tenant and the door makers were impressed.”

Mrs Penny Heath


” I just wanted to drop a quick note to thank Colin for his work at Gwydir Street. We’re very happy with the result and Colin’s advice was very helpful.”

Steven Murdoch


“Good morning
Just wanted to say thank for your fast efficient and friendly service today.
Warm regards”

Jo Fisher
Customer Service Coordinator